You will find answers to most questions in our FAQ section further down the page and in this website. You are also welcome to contact us via our chat if you do not find the answers you are looking for. Contact us by e-mail: firstname.lastname@example.org
We follow each countrys warranty regulations for 12V products.
As a rule, never use any other power cords than the ones that follows with the products. For the Z-Roller, if not 100% the same technical setup, it can ruin your battery. Second it might not give enough power to run the Z-Roller.
NB! Never use any other power cords to charge the battery in your Z-Mattress than the one who follows with the product. It will ruin your battery!
Make sure you don’t use the power cord from the Z-Roller to charge the battery in the Z-Mattress.
No, it can not be stored or used in freezing temperature.
No, you can not use your Z-Roller on water, neither your Z-Mattress.
-Z-Roller Pro 10 kg
-Z-Roller Lite 6 kg
Make sure the power adaptor are properly connected.
Z-Roller does not need any service.
Battery last for approximately 2 hours usage after fully charged. To recharge the battery, plug the power cord in to a wall socket and and it will take 4-5 hours to fully charge the battery. You can use the Z-Roller while charging You can also charge the Z-Roller in your car using the 12V power cord that comes with your Z-Roller.
Study have shown that a 15 – 20 minutes are in most instances enough to work through your muscles. So the Z-Roller are equipped with a timer that stops after this periode. To start it again, just push the start button
Push the start button on top of Z-Roller. To change between speed, push the start/stop button once. There are 5 different speeds on Z-Roller Pro and 3 different speeds on Z-Roller Lite.
Speed 1-3 on Pro and speed 1-2 on Lite are to be used after training. Speed 4-5 on Pro and 3 on Lite are to be used before training as a warm up if you are struggling with cramps, strain or any other problems. To stop the Z-Roller push the start/stop button for 3 seconds. -Make sure the carry handle on the Z-Roller, when you use the Z-Roller, always point towards you. In this way the rollers are spinning towards you, pushing your blood towards your hart.
Yes, we ship for free when ordering a Z-Roller Pro or Lite in Europe.
You can order them online in our website or at selected stores. See dealers in the menu on our website.
If you have an discount coupon, use this after you have chosen your products.
No, all orders go through our website.
Make sure you have filled in your address, choose your country, right mail address and phone number. If stil not work, send e-mail email@example.com
You will get an e-mail in your in-box where you get your confirmation and instructions.
If located in Norway, and we have products at our office location, you can do this. Not always in stock.
We will always send out an order confirmation automatically after your purchase. If you did not receive it, make sure you put in correct e-mail address.
Send us a mail on firstname.lastname@example.org regarding invoices. If problems with Molly, PayPal etc, contact them directly.
Yes, you have a 30 days return. You will have to pay for the shipping.
We use Bring and Post Nord in Norway. In Europe we use UPS and for rest of the world we use TNT.
Yes you can arrange this in the comment area when ordering, but we prefer that you plan your order and delivery to avoid this.
Use the tracking number and follow your product.
Yes, you will receive a tracking number on the given mail address and cell phone number when product are shipped.
We operate with 1-3 days from order received until it leaves our warehouse. Then it depends on where in the world you are ordering from.
Europe 1-3 days of shipping with UPS.
United States and Canada 5-7 days shipping with TNT depending on customs clarences etc.